Ooops, it looks like you don't have browser cookies enabled on your browser. Our site needs first party cookies enabled to work properly. Executive room. Queen room. Sorry this deal has ended! Click here for similar deals. Can't commit to booking right now? If you choose to buy it, the money will go towards your purchase, if not, the cash will be credited to your Secret Escapes account. Recommended for you. I was told this would be completed on the day. So I took the receptionists word for it and waited. No one contacted me or made contact with me after I made my booking.
On the Thursday before our Spa Day, I decided to email Eforea Spa to just confirm everything and if we needed to do anything prior to our visit.
I got a reply simply saying "We are fully booked". I called Eforea Spa no answer so had to leave a message, sent another email explaining I had already booked, etc.
photo0.jpg - Picture of eforea Spa, Southampton
Someone finally got back to me to discuss, and literally told me that even though we had booked a Spa Day experience we could either not have treatments or our treatments be reduced down to 30 minutes instead of the hour we wanted. Also the time of the treatments would be really late in the day at 4pm. I also noticed that the prices that I had been quoted originally in April had now increased quite significantly. Admittedly, the Spa Manager did communicate with me and we came to an agreement for the Spa Day and last minute Friday I was advised that we could actually have our 60 minute treatments.
So it all worked out in the end.
The facilities were varied, with two types of steam rooms, a sauna, a relaxation room, pool with various parts to it, but not idea for gentle swimming, sun loungers, an outside area with Jacuzzi an more sun loungers, seating. The changing rooms are very nice, with a code locker, and supply of robe and slippers.
The changing rooms also had various vanity points, benches to sit, showers and toilets but not many private changing rooms!
The treatment I decided to have was the Combination Facial and Massage which was supposed to have included a foot massage. The treatment was very good and the therapist who did the treatment did a good job at helping me relax during the massage, however I did not get the foot massage during this time. I'm not sure why?
It was plentiful and delicious.
Afternoon Tea I was expecting it to be served on one of the metal towers, but ours was served on a slate plate. Could have done with one of those each!
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Overall Overall, from what could have potentially been a really horrendous day for myself and friend if I had not have emailed the Eforea Spa a few days before turned out to be a nice day, bar the over crowding and niggly points in this review. I'm not sure if I will book here again considering my experience, but if you are thinking of doing so, please ensure you book your treatment times at the same time as booking.
Just a quick note to say thank you for making our spa day amazing. It was a girly treat for myself and my friend and we had an amazing day. We had our spa treatments in the morning and they where amazing so thank you to Clare and Emily for making us feel comfortable and relaxed. We will definitely be returning again! Dear Guest Thank you for taking the time to share your feedback. We are delighted you enjoyed your visit to our Spa and we look to welcoming you back.
Lovely spa facility had plenty to do and some different things to try - like the foot spa. We had a package from Eforea Spa that gave us a spa day and afternoon tea.
eforea spa - Review of Hilton at The Ageas Bowl, Southampton, England - TripAdvisor
Afternoon tea is plentiful and of very good quality I would return - easy to get to and of great quality. Dear Guest Thank you for sharing your kind comments. We are pleased you enjoyed the spa and afternoon tea. We hope to welcome you back in the not too distant future. We had terrible trouble contacting the spa who didn't answer the phone and the 3rd party we booked through was unhelpful and challenging.
On arrival they were friendly and the spa was a lovely lay out perfect for relaxation. The included treatment was done to perfection and we enjoyed the facilities. The afternoon tea was nicely presented although the sand which were minimal especially when there a full day.
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Over all a nice day in a clean relaxing spa :. The spa facilities are fantastic! Really lovely feel to the place. Emily did my treatment and she was fantastic! Really friendly and well trained beauty therapist. One of the best treatments I have ever experienced. The afternoon tea was very poor and left us hungry because we were unable to eat some of it. Asked for a replacement but even worse. There was never an option of another cup of tea or if we wanted anymore sandwiches.
The cups on our table were dirty lipstick marks on them so we needed these replaced. The whole day was great value for money and we had a wonderful time, but the afternoon tea really does need to be improved. Dear Guest Thank you for taking the time to share your comments on your recent visit to our spa. I was delighted to read you enjoyed the facilities and treatments. I am sorry that the afternoon tea was not to our usual standard on that occasion. Rest assured every effort will be made to improve the service we offer to our spa guests.
I hope this does not deter you from visiting Eforea Spa again in the future. Emily did my massage, absolutely wonderful. Spa facilities scrupulously clean and well looked after, good fluffy towels and robes. Afternoon tea was wonderful, could not eat another thing and cafe staff really friendly.
Would thoroughly recommend, and I will be returning. Dear Guest Thank you for your kind comments following your visit to our spa. I am delighted that you were able to enjoy so many of the spa facilities.
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